Terms of service

Terms of Service

This website is operated by The Chapter Room. Throughout the site, the terms “we”, “us” and “our” refer to The Chapter Room. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Use of the Website

By accessing our website, you confirm that you are at least the age of majority in your state or country, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products and Services

The Chapter Room specializes in pre-loved (used) books. By purchasing from us, you acknowledge that:

  • Books may show minor signs of use such as marks, folded pages, or slight wear

  • All books are checked to ensure readability and completeness

  • Product images are for representation purposes and actual items may vary slightly in condition

We reserve the right to limit quantities or discontinue any product at any time.

3. Pricing and Payments

All prices are listed in Indian Rupees (INR) and are subject to change without notice.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent activity

Payments are processed securely through third-party payment gateways.

4. Orders and Cancellations

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation is not possible.

We reserve the right to cancel any order at our discretion.

5. Shipping and Delivery

Delivery timelines are estimates and may vary based on location and external factors.

We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are advised to review the policy before making a purchase.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of The Chapter Room and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

The Chapter Room shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Third-Party Services

We may use third-party services such as payment gateways and logistics providers. We are not responsible for the policies or practices of these third parties.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

12. Contact Information

For any questions regarding these Terms of Service, please contact:

The Chapter Room
714, 7th Floor, Ashiyana SRA
Opp. Oshiwara Kabrastan
Oshiwara, Jogeshwari West
Mumbai – 400102

Email: shop@thechapterroom.in