Privacy policy
Privacy Policy
Last updated: May 18, 2026
The Chapter Room operates this website and store to provide customers with an easy and secure shopping experience for pre-loved and new books. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website or place an order.
Information We Collect
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and payment information
- Device, browser, and IP information
How We Use Your Information
- To process and deliver orders
- To provide customer support
- To improve our store and services
- To send order updates and important notifications
- To prevent fraud and unauthorized activity
Third-Party Services
We may use trusted third-party services such as Shopify, payment gateways, shipping partners, and analytics tools to operate our business efficiently.
Data Security
We take reasonable measures to protect customer information, though no online system can guarantee complete security.
Customer Rights
You may contact us to request access, correction, or deletion of your personal information.
Contact Information
The Chapter Room
714, 7th Floor, Ashiyana SRA
Opp. Oshiwara Kabrastan
Oshiwara, Jogeshwari West
Mumbai – 400102
India
Email: shop@thechapterroom.in