{"product_id":"crucial-accountability-2e","title":"Crucial Accountability 2nd Edition by Kerry Patterson | Used Paperback India","description":"\u003cp\u003eBuy \u003cstrong\u003eCrucial Accountability 2nd Edition by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler\u003c\/strong\u003e — used copy in Good condition at just ₹600. The essential follow-up to Crucial Conversations, available pre-loved at The Chapter Room.\u003c\/p\u003e\u003cp\u003eWhile Crucial Conversations focuses on high-stakes discussions, Crucial Accountability tackles the tougher question of what to do when people don't follow through — at work or at home. This second edition shows you how to hold anyone accountable for broken promises, violated expectations, or poor behaviour — without damaging the relationship. Essential for managers, HR professionals, and anyone who needs to address performance or behaviour issues effectively.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho will love this book:\u003c\/strong\u003e Managers, team leaders, HR professionals, coaches, and anyone who needs to hold others accountable in a constructive and effective way.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e Good — light wear, all content intact.\u003cbr\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler\u003cbr\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e McGraw-Hill\u003cbr\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003cbr\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9780071829311\u003cbr\u003e\u003cstrong\u003eGenre:\u003c\/strong\u003e Business \/ Communication \/ Leadership\u003cbr\u003e\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/p\u003e\u003cp\u003eBuy Crucial Accountability book India cheap · Kerry Patterson books pre-loved India · accountability management books affordable · second hand HR books India · performance management books cheap\u003c\/p\u003e","brand":"McGraw Hill","offers":[{"title":"Good","offer_id":49435196752010,"sku":"ISBN-9780071829311-GO","price":600.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0768\/4043\/5850\/files\/9780071829311-L.jpg?v=1779030835","url":"https:\/\/thechapterroom.in\/products\/crucial-accountability-2e","provider":"The Chapter Room","version":"1.0","type":"link"}